At tranzklp, we want you to love your custom jersey as much as we love making it. If something isn’t quite right, we’re here to help.
Eligibility for Returns
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Because each jersey is made to order, we accept returns only for items that arrive damaged, defective, or with an error on our part (e.g., incorrect size, design, or personalization).
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Requests for return or replacement must be submitted within 14 days of delivery.
How to Request a Return
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Email us at support@tranzklp.com with your order number, a brief description of the issue, and clear photos.
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Our team will review your request and provide instructions for return or replacement if approved.
Refunds & Replacements
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Approved returns will be refunded to your original payment method or replaced at no extra cost.
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Shipping costs are non-refundable unless the return is due to our mistake.
Non-Returnable Items
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Custom products that match the specifications provided in your order (including size, colors, and design) cannot be returned or exchanged.
We’re Here to Help
If you’re unsure about sizing or design details, please contact us before placing your order — we’ll be happy to assist so your jersey comes out perfect the first time.-